RESEARCH TRIANGLE PARK – Fidelity is stepping up its hiring and creating an additional 9,000 positions in a variety of roles. And a “good number” of them come to the Triangle, where Fidelity already has numerous openings.
“As you know, it’s Fidelity’s [North Carolina] The workforce is focused on technology and customer service, so we expect to create a large number of these on-site positions, ”a Fidelity spokesperson told WRAL TechWire. “We are still finalizing the numbers and will soon be able to share them.”
Around 9% of the jobs will be in technical positions; more than 40% are intended for customer-oriented jobs.
This is the third time in 2021 that Fidelity has expanded its workforce.
“[M]All of the customer service and technology roles we will fill this year in the Triangle and Charlotte areas will be posted on fidelitycareers.com, ”added the spokesman.
Fidelity is also preparing to launch its Personal Investing Regional Center, which will add 500 workplaces to its RTP campus. It is slated to open “later this month,” the spokesman said.
Fidelity, which is aggressively hiring at Triangle, reports growth in several areas
The 9,000 new positions are expected to be filled by the end of the year, reflecting the continued growth of Fidelity.
“This increase follows Fidelity’s record growth in the second quarter of 2021, including 1.7 million new retail accounts (up 39% yoy) and 2.6 million average daily total transactions (up 14% yoy),” the spokesman stated.
“These new roles will primarily be client-centric positions, licensed financial planner positions, and technology positions that will help develop new products such as Fidelity’s Youth Account and cryptocurrency and digital asset features such as Sherlock.”
When asked about Fidelity’s work guidelines due to the ongoing COVID outbreak, the spokesman noted that the company expects a hybrid mix of office and home working.
Fidelity grows in RTP, adding 500 jobs – recruitment underway
“Although Fidelity has not yet officially announced a re-entry strategy, the company is planning a hybrid strategy that will allow existing employees and employees in these new roles to work flexibly according to personal and professional needs,” said the spokesman.
The company continues to work with employees to find ways to deal with working in a COVID environment. These efforts include:
- “Allowance for working from home”
- “Expanded matching gift programs
- “A pilot project for working carers to help employees find reliable and affordable childcare for the days and weeks they need”
Fidelity created 7,200 jobs in 2020 but is doubling that number this year.
“Fidelity continues to deliver strong growth and results for our 38 million customers because of the hard work and dedication of our people,” said Abigail Johnson, chairman and CEO of Fidelity Investments. “Our financial strength and stability enable us to make significant investments in our businesses and create value for the people we have the privilege to serve.”
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